BOOKING AGENT
BOOKING AGENT
Confirm the visit. Then make sure it happens.
Confirm the visit. Then make sure it happens.
The Booking Agent confirms appointments in the channel guests are already using, prepares them with the right information before their visit, and handles reschedules automatically, so every slot you fill stays filled.
The Booking Agent confirms appointments in the channel guests are already using, prepares them with the right information before their visit, and handles reschedules automatically, so every slot you fill stays filled.




THE OPPORTUNITY
Every guest who's ready to book should leave with a confirmed appointment.
Close every booking in the channel it started
Guests who reach out are ready to book, but forms, redirects, and hold music lose them before they get there. The Booking Agent confirms the appointment in the same channel, without sending anyone to a link, a form, or a callback.
Get every guest ready before they arrive
A booking confirmation isn't a prep guide. Guests show up without exfoliating, unsure about parking, or quietly reconsidering whether the timing still works. The Booking Agent sends the right message for each service at exactly the right moment, so guests arrive prepared and the first-visit experience holds up.
Keep your calendar full after the booking is made
A confirmed appointment isn't a guaranteed visit. The Booking Agent follows up with reminders, sends prep instructions, and handles reschedule requests automatically, so your slots stay filled and your team isn't chasing anyone down.
THE OPPORTUNITY
Every guest who's ready to book should leave with a confirmed appointment.
Close every booking in the channel it started
Guests who reach out are ready to book, but forms, redirects, and hold music lose them before they get there. The Booking Agent confirms the appointment in the same channel, without sending anyone to a link, a form, or a callback.
Get every guest ready before they arrive
A booking confirmation isn't a prep guide. Guests show up without exfoliating, unsure about parking, or quietly reconsidering whether the timing still works. The Booking Agent sends the right message for each service at exactly the right moment, so guests arrive prepared and the first-visit experience holds up.
Keep your calendar full after the booking is made
A confirmed appointment isn't a guaranteed visit. The Booking Agent follows up with reminders, sends prep instructions, and handles reschedule requests automatically, so your slots stay filled and your team isn't chasing anyone down.
THE OPPORTUNITY
Every guest who's ready to book should leave with a confirmed appointment.
Close every booking in the channel it started
Guests who reach out are ready to book, but forms, redirects, and hold music lose them before they get there. The Booking Agent confirms the appointment in the same channel, without sending anyone to a link, a form, or a callback.
Get every guest ready before they arrive
A booking confirmation isn't a prep guide. Guests show up without exfoliating, unsure about parking, or quietly reconsidering whether the timing still works. The Booking Agent sends the right message for each service at exactly the right moment, so guests arrive prepared and the first-visit experience holds up.
Keep your calendar full after the booking is made
A confirmed appointment isn't a guaranteed visit. The Booking Agent follows up with reminders, sends prep instructions, and handles reschedule requests automatically, so your slots stay filled and your team isn't chasing anyone down.
THE OPPORTUNITY
Every guest who's ready to book should leave with a confirmed appointment.
Close every booking in the channel it started
Guests who reach out are ready to book, but forms, redirects, and hold music lose them before they get there. The Booking Agent confirms the appointment in the same channel, without sending anyone to a link, a form, or a callback.
Get every guest ready before they arrive
A booking confirmation isn't a prep guide. Guests show up without exfoliating, unsure about parking, or quietly reconsidering whether the timing still works. The Booking Agent sends the right message for each service at exactly the right moment, so guests arrive prepared and the first-visit experience holds up.
Keep your calendar full after the booking is made
A confirmed appointment isn't a guaranteed visit. The Booking Agent follows up with reminders, sends prep instructions, and handles reschedule requests automatically, so your slots stay filled and your team isn't chasing anyone down.
HOW IT WORKS
Three stages. One agent.
Every slot confirmed.
Three stages. One agent.
Every slot confirmed.
The Booking Agent handles the confirmation itself, then keeps the calendar full by getting every guest ready before they arrive and managing reschedules automatically when plans change.
The Booking Agent handles the confirmation itself, then keeps the calendar full by getting every guest ready before they arrive and managing reschedules automatically when plans change.
Confirm the booking
Prepare the guest
Manage the calendar
Confirm the booking
Turn intent into a confirmed appointment.
Once a guest is ready, the Booking Agent checks your live availability, presents options in the channel they're already in, and confirms the appointment without forms, without redirects, and without anyone on your team stepping in. Which provider is free, which time works, which location is closest: the agent checks it all and presents only what's actually available. The booking lands in your system.



Works with the tools you already use.
Tildei connects to your scheduling platform, CRM, and messaging tools so agents can check availability, confirm bookings, and update records automatically.
Works with the tools you already use.
Tildei connects to your scheduling platform, CRM, and messaging tools so agents can check availability, confirm bookings, and update records automatically.
Works with the tools you already use.
Tildei connects to your scheduling platform, CRM, and messaging tools so agents can check availability, confirm bookings, and update records automatically.
Works with the tools you already use.
Tildei connects to your scheduling platform, CRM, and messaging tools so agents can check availability, confirm bookings, and update records automatically.

Message-to-Book.
From availability check to confirmed appointment, entirely within the channel they reached out from. No forms, no redirects, no friction.
Availability checked in real time
The agent pulls from your live schedule the moment a guest is ready to book. No back-and-forth, no hold music, no "let me check and get back to you." Which provider, which time, which location: answered instantly, without your team in the loop.
Appointment confirmed in channel
The guest picks a time, the booking is confirmed, and your system updates automatically, all without your team stepping in or the guest leaving the channel they were already in.
Service-specific prep sent at the right moment
Each guest gets a message specific to their service telling them exactly what to do before they arrive, timed to the moment they'll actually act on it. The spray tan client gets the exfoliate-and-skip-moisturiser note 24 hours out, not six days early when it'll be forgotten.
Add-on surfaced while they're still engaged
A guest who's already committed to a booking is in the right mindset to hear about an upgrade. The agent surfaces a relevant add-on, connected to what they actually booked, at the moment when it feels like helpfulness rather than a sales push.




Message-to-Book.
From availability check to confirmed appointment, entirely within the channel they reached out from. No forms, no redirects, no friction.
Availability checked in real time
The agent pulls from your live schedule the moment a guest is ready to book. No back-and-forth, no hold music, no "let me check and get back to you." Which provider, which time, which location: answered instantly, without your team in the loop.
Appointment confirmed in channel
The guest picks a time, the booking is confirmed, and your system updates automatically, all without your team stepping in or the guest leaving the channel they were already in.
Service-specific prep sent at the right moment
Each guest gets a message specific to their service telling them exactly what to do before they arrive, timed to the moment they'll actually act on it. The spray tan client gets the exfoliate-and-skip-moisturiser note 24 hours out, not six days early when it'll be forgotten.
Add-on surfaced while they're still engaged
A guest who's already committed to a booking is in the right mindset to hear about an upgrade. The agent surfaces a relevant add-on, connected to what they actually booked, at the moment when it feels like helpfulness rather than a sales push.

Message-to-Book.
From availability check to confirmed appointment, entirely within the channel they reached out from. No forms, no redirects, no friction.
Availability checked in real time
The agent pulls from your live schedule the moment a guest is ready to book. No back-and-forth, no hold music, no "let me check and get back to you." Which provider, which time, which location: answered instantly, without your team in the loop.
Appointment confirmed in channel
The guest picks a time, the booking is confirmed, and your system updates automatically, all without your team stepping in or the guest leaving the channel they were already in.
Service-specific prep sent at the right moment
Each guest gets a message specific to their service telling them exactly what to do before they arrive, timed to the moment they'll actually act on it. The spray tan client gets the exfoliate-and-skip-moisturiser note 24 hours out, not six days early when it'll be forgotten.
Add-on surfaced while they're still engaged
A guest who's already committed to a booking is in the right mindset to hear about an upgrade. The agent surfaces a relevant add-on, connected to what they actually booked, at the moment when it feels like helpfulness rather than a sales push.
Time to confirm
Seconds to minutes
Reschedules handled
Automatically
Team effort
Zero
CHANNELS
Where your guests book.
The Booking Agent meets them there.
CHANNELS
Where your guests book.
The Booking Agent meets them there.
CHANNELS
Where your guests book.
The Booking Agent meets them there.
CHANNELS
Where your guests book.
The Booking Agent meets them there.

Customer Stories
"Every guest who visits our retail and entertainment center can prepare for their visit, ask questions, and discover a personalized experience all within a chat."
Elliot Goldford
Senior Product Manager


Customer Stories
"Every guest who visits our retail and entertainment center can prepare for their visit, ask questions, and discover a personalized experience all within a chat."
Elliot Goldford
Senior Product Manager


Customer Stories
"Every guest who visits our retail and entertainment center can prepare for their visit, ask questions, and discover a personalized experience all within a chat."
Elliot Goldford
Senior Product Manager


Customer Stories
"Every guest who visits our retail and entertainment center can prepare for their visit, ask questions, and discover a personalized experience all within a chat."
Elliot Goldford
Senior Product Manager

Booking is the middle of the story.
The Booking Agent confirms the visit. The rest of the lifecycle handles everything before and after.

Discovery Agent
Captures inbound interest, answers questions, and guides new guests toward their first booking.

Booking Agent
Confirms appointments, manages scheduling, sends reminders, and handles rescheduling or cancellations.

Retention Agent
Follows up after visits, identifies when guests should return, and brings them back with targeted outreach.
Booking is the middle of the story.
The Booking Agent confirms the visit. The rest of the lifecycle handles everything before and after.

Discovery Agent
Captures inbound interest, answers questions, and guides new guests toward their first booking.

Booking Agent
Confirms appointments, manages scheduling, sends reminders, and handles rescheduling or cancellations.

Retention Agent
Follows up after visits, identifies when guests should return, and brings them back with targeted outreach.
Booking is the middle of the story.
The Booking Agent confirms the visit. The rest of the lifecycle handles everything before and after.

Discovery Agent
Captures inbound interest, answers questions, and guides new guests toward their first booking.

Booking Agent
Confirms appointments, manages scheduling, sends reminders, and handles rescheduling or cancellations.

Retention Agent
Follows up after visits, identifies when guests should return, and brings them back with targeted outreach.
Booking is the middle of the story.
The Booking Agent confirms the visit. The rest of the lifecycle handles everything before and after.

Discovery Agent
Captures inbound interest, answers questions, and guides new guests toward their first booking.

Booking Agent
Confirms appointments, manages scheduling, sends reminders, and handles rescheduling or cancellations.

Retention Agent
Follows up after visits, identifies when guests should return, and brings them back with targeted outreach.
You ask questions, we answer them.
Does the Booking Agent handle rescheduling and cancellations?
Yes. When a guest needs to change or cancel, the agent handles the request in real time, offers alternative times, confirms the new appointment, and updates your booking system automatically. Your team doesn't need to get involved.

How does it know which availability to show?
The Booking Agent connects directly to your live booking platform, so every time slot it offers is accurate and available. It can factor in provider preferences, service duration, and location, so it only presents options that actually work.

Does it replace my existing booking platform?
No. The Booking Agent works on top of the platforms you already use, including Zenoti, Boulevard, and Acuity. Your system of record stays exactly as it is, and Tildei handles the customer-facing booking flow on top of it.

What if I have more questions?
Check out all our FAQs here.

You ask questions, we answer them.
Does the Booking Agent handle rescheduling and cancellations?
Yes. When a guest needs to change or cancel, the agent handles the request in real time, offers alternative times, confirms the new appointment, and updates your booking system automatically. Your team doesn't need to get involved.

How does it know which availability to show?
Does it replace my existing booking platform?
What if I have more questions?
You ask questions, we answer them.
Does the Booking Agent handle rescheduling and cancellations?
Yes. When a guest needs to change or cancel, the agent handles the request in real time, offers alternative times, confirms the new appointment, and updates your booking system automatically. Your team doesn't need to get involved.

How does it know which availability to show?
The Booking Agent connects directly to your live booking platform, so every time slot it offers is accurate and available. It can factor in provider preferences, service duration, and location, so it only presents options that actually work.

Does it replace my existing booking platform?
No. The Booking Agent works on top of the platforms you already use, including Zenoti, Boulevard, and Acuity. Your system of record stays exactly as it is, and Tildei handles the customer-facing booking flow on top of it.

What if I have more questions?
Check out all our FAQs here.

You ask questions, we answer them.
Does the Booking Agent handle rescheduling and cancellations?
Yes. When a guest needs to change or cancel, the agent handles the request in real time, offers alternative times, confirms the new appointment, and updates your booking system automatically. Your team doesn't need to get involved.

How does it know which availability to show?
The Booking Agent connects directly to your live booking platform, so every time slot it offers is accurate and available. It can factor in provider preferences, service duration, and location, so it only presents options that actually work.

Does it replace my existing booking platform?
No. The Booking Agent works on top of the platforms you already use, including Zenoti, Boulevard, and Acuity. Your system of record stays exactly as it is, and Tildei handles the customer-facing booking flow on top of it.

What if I have more questions?
Check out all our FAQs here.

Confirm the booking. Then make sure it happens.
See the Booking Agent in action, and find out how quickly it can start filling your calendar.





























